Privacy Policy

Last updated: 2nd February 2026

At Northampton Tree Surgery (accessible from https://treecareservices.co.uk/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. General Data Protection Regulation (GDPR)

We are a Data Controller of your information. Northampton Tree Surgery‘s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Northampton Tree Surgery needs to perform a contract with you (e.g., providing a quote or service).
  • You have given Northampton Tree Surgery permission to do so.
  • Processing your personal information is in Northampton Tree Surgery’s legitimate interests.
  • Northampton Tree Surgery needs to comply with the law.

2. Information We Collect

We only collect the information necessary to provide you with our services.

Contact Form

When you fill out our contact form, we collect:

  • Name
  • Email Address
  • Phone Number

We use this information solely to respond to your inquiry and provide the tree surgery services or quotes you have requested. We do not use this data for marketing purposes unless you explicitly ask us to.

Google Analytics

We use Google Analytics to understand how visitors engage with our website. Google Analytics collects information such as:

  • Your IP address (anonymised)
  • Browser type and device type
  • Pages visited and time spent on the site

This data is used to improve our website experience and does not identify you personally. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

3. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

4. Log Files

Northampton Tree Surgery follows a standard procedure of using log files. These files log visitors when they visit websites. This is a standard part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

5. Cookies

Like any other website, our site uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
  • The right to object to processing – You have the right to object to our processing of your personal data.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

7. Contact Us

If you would like to exercise any of these rights or have questions about how your data is handled, please contact us:

  • Business Name: Arborescence Tree Care
  • Address: Villa Farm, 6 Main Road, Grendon, Northamptonshire, NN7 1JW
  • Email: arborescencetreecare@gmail.com
  • Phone: 01933 666078
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